MINIMIZING LEGAL PROBLEMS

THROUGH PROPER REPORTING

 

 

     The objectives of the seminar are to present a power point presentation on proper reporting per the Standards of Practice.  Bob Mulloy, the former “report writing instructor” for home inspectors at Northeastern University, will offer words of wisdom to make you a better inspector and a better report writer. Bob is a 25-year veteran inspector, retired teacher, retired Editor in Chief of The Inspector, (monthly newsletter for the ASHI NE Chapter www.ashinewengland.org), current Chairman of the ASHI NE Chapter Education Committee, author of a book titled: Report Writing for Home Inspectors and author of a CD called the "Encyclopedia of Standard Paragraphs" (boiler-plated text).

 

     Every home inspector wants to sleep well at night and not worry about a claim and increased insurance premiums.  This seminar will cover report writing techniques and language needed to fulfill a client’s expectations by conveying a home inspector’s findings in a clear and concise manner.  Only in this way can a home inspector practice effective risk management.

 

     Bob’s presentation will mirror the construction process as listed in the Standards.  He will offer advice on gathering field notes, taking pictures, report writing formats, disclaimers, protective language, etc.  As a learning tool, Bob will display numerous color photos that depict typical problems encountered by home inspectors.  Many of the problems in the photos are obvious while others are more subtle and could be missed, resulting in a claim.  By attending this seminar you will be trained how to observe, where to look, what to say and what to write.

 

     This seminar has been presented successfully for the ASHI New England Chapter, for the ASHI Northeastern Chapter and for Cape Cod Community College.  Length of seminar: 3 hours.

 

    SEMINAR OUTLINE:

  • GATHERING THE FACTS.
  • PRESENTING THE FACTS CLEARLY.
  • THE MECHANICS OF REPORT WRITING.
  • RISK MANAGEMENT.
  • COMPLIANCE WITH THE SOP.
  • PHOTOS, DISCUSSION AND PROPER REPORT WRITING SKILLS.